Construction - Step 1

Testing - Step 2

Unit tests

Integration tests

System tests

Acceptance tests

Documentation - Step 3

Installation - Step 4

Conversion

Pilot - One individual site for testing

Phased - Converted in a staggered fashion

Simultaneous - All at once

Modular - Sytem is installed in moduals

Whole System - System is installed all at once (normal)

Style - How users are switched between the systems

Direct - New instantly is replaces

Parallel - New system works side by side with the old system

Change Management - Step 5

Model for implementing change

Change resistance

Training - Step 6

Post implementation activities

Maintenance - Step 7

System support